LIVE COURSE
Introduction to Shame Competence
Understand the hidden role of shame in the perinatal experience, and learn how shame competence can transform patient experience, clinician satisfaction, therapeutic relationships, and care structures.

Date:
27 May 26
Text material
Live, Online
Course duration
2 hours
Course Fee
$100
Course Overview
Introduction to Shame Competence is a focused 2-hour training webinar for professionals in trauma-informed and frontline settings, exploring how shame affects service delivery and professional practice. This particular training session will be focused on professionals working in perinatal and maternity care.
Shame during encounters with professionals in maternity settings—such as healthcare workers, doulas, midwives, and social workers—can lead to withdrawal, distress, avoidance, inaccurate disclosure, and disengagement. Shame also affects professionals themselves and is linked to burnout, stress, and trauma.
This training helps individuals and organizations understand how shame can be produced and experienced through interactions, policies, and practices within care settings, with a particular focus on the maternity experience. The training will contribute to strengthening emotional intelligence and supporting better outcomes for both service users and professionals.
Topics Covered in this Training
Why understanding shame is important
How shame is called the 'master emotion', impacts engagement with services, and is related to trauma.
The basic psychology of shame
How shame arises, influences how we feel about ourselves, and shapes our behavior--collectively and as individuals
The shame compass & bypassed shame
How bypassed shame shows up in behavior, particularly within patterns of withdrawal, attack, & avoidance.
Recognizing & minimizing shaming
How to recognize when shaming shows up in policies and practice and how to respond to prevent harm.
Who is this course for?
This training is for individuals in service-facing or frontline roles who want to strengthen trauma-informed practice through greater emotional intelligence and practical approaches to shame.
This training will be focused on professionals working in perinatal and maternity care, and will be especially valuable for those seeking a deeper understanding of how shame can play a role in experiences such as childbirth, birth trauma, and breastfeeding, along with everyday practice and professional relationships in maternity care.

Luna Dolezal, PhD
Luna is an academic philosopher at the University of Exeter, and co-Founder of The Shame Lab. She has researched shame for nearly 20 years, including leading the Shame and Medicine Project, a 6-year exploration of shame in health and healthcare. Her work has examined pregnancy, surrogacy, and ultrasound through phenomenology and feminist theory. Luna is a mum and has lived experience of pregnancy, maternity care and childbirth. She brings her own lived experiences of shame and her expertise as an academic shame researcher.
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